FAQS

What Would You Like to Know?

1. What is Power Ten and what services do you provide?

-Power Ten is an electrical EV installation company specializing in Electric Vehicle Charging Station (EVCS) installations. We offer services for both residential and commercial clients, including the installation of ChargePoint electric vehicle chargers.

2. What types of EV chargers do you install?

-We exclusively install ChargePoint electric vehicle chargers, a leading brand known for its reliability and advanced features. We can install a variety of ChargePoint models to suit your specific needs.

3. How can I benefit from an EV charger installation at my home or business?

-Installing an EV charger provides you with convenient and fast charging for your electric vehicle, eliminating the need to rely solely on public charging stations. You'll save time and money and help reduce your carbon footprint.

4. What types of properties do you serve?

-We provide EV charger installation services for both residential properties (homes, apartments, and condos) and commercial properties (businesses, offices, and public spaces).

5. Do I need any special electrical requirements to install an EV charger?

-The specific electrical requirements will depend on the ChargePoint charger model you choose and the existing electrical infrastructure of your property. Our team will assess your electrical system and recommend any necessary upgrades or modifications to ensure a safe and efficient installation.

6. What is the installation process like?

Our installation process typically involves the following steps:
- Site assessment and consultation to determine the best location for the charger.
- Electrical system evaluation and any necessary upgrades.
- Installation of the ChargePoint charger.
- Connection to your electrical panel.
- Testing to ensure the charger is functioning correctly.
- Guidance on using the charger effectively.

7. How long does the installation process take?

-The installation timeline can vary based on factors like the charger model, your property's electrical setup, and any required electrical work. In general, most installations are completed within a day.

8. Are there any government incentives or rebates for EV charger installations?

-Many regions offer incentives and rebates for EV charger installations. These incentives can help offset the cost of installation. Our team can provide information about available programs in your area.

9. Can I schedule an installation appointment at my convenience?

-Yes, we strive to accommodate your schedule and can arrange appointments that work best for you.

10. What happens if I encounter issues with my charger after installation?

-We provide ongoing support and maintenance services for all our installations. If you experience any issues or have questions, don't hesitate to reach out to our customer support team, and we'll be happy to assist you.

11. Do you offer a warranty on the installation and the charger itself?

-Our installations come with a warranty, and ChargePoint chargers also typically include their warranty. Our team will provide you with all the relevant warranty information during the installation process.

12. How do I get started with an EV charger installation from Power Ten?

-To get started with an EV charger installation, contact our team to schedule a site assessment. We'll guide you through the process, provide you with a customized quote, and answer any questions you may have.

If you have any more questions or need additional information, please feel free to reach out to us. We're here to make the transition to electric vehicle charging as smooth as possible.